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FREQUENTLY ASKED QUESTIONS

How long does it take to receive my liner?
Most aboveground liners take two to three days to be produced unless they are in-stock items available through the manufacturer. Most aboveground liners weigh under 150 pounds and can be shipped via UPS Ground in two to three days. If the liner weighs more than 150 pounds, the liner must be shipped via LTL Freight and can vary depending on the Freightline, but usually take 10-14 days. 

Can I have my liner expedited?

We can certainly expedite your liner's shipping! For more information and pricing, please contact us. 

My liner arrived, and I can see visible damage. How do I get that taken care of?

You are able to refuse the package in many cases. If the package was delivered while you were not available, take pictures and contact us ASAP!

What should I expect in my package?
All liner shipments contain the liner, and inground liners will contain a warranty and safety package. This additional package includes important information, stickers, and chemical reinforcement products. 

 

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